Case Study

Cutting Legal Research Time by 50%

Enterprise-Grade Azure AI Chatbot with Secure, Cloud-Native Architecture

Executive Summary

Complex legal workflows often involve hours of manual research, document drafting, and case-law summarization. We partnered with a legal team to deploy a fully cloud-native, secure knowledge assistant embedded directly in Microsoft Teams, transforming hours of work into seconds of automated, accurate output.

The Challenge

The client's legal professionals were bogged down by routine queries and time-intensive manual research. They needed a way to instantly access firm-wide knowledge and automate drafting without compromising highly sensitive data.

Existing off-the-shelf AI tools could not meet their stringent enterprise security, compliance, and integration requirements. They needed a solution that would work seamlessly within their existing Microsoft ecosystem while maintaining the highest standards of data protection.

The Recusant Approach

We didn't just build a chatbot; we architected a secure enterprise knowledge engine.

Cloud-Native Architecture

We leveraged Azure Kubernetes Service and Azure Functions to ensure elastic scalability and 99.9% availability, ensuring the tool is always ready when lawyers need it.

Custom Indexing Pipeline

We built a bespoke pipeline that securely ingests and enriches sensitive documents from Azure Blob Storage into Azure Cognitive Search. This allows for lightning-fast, private retrieval of internal data that generic models cannot access.

Secure AI Integration

We integrated the latest GPT models via Azure OpenAI, ensuring that all data remains within the client's secure tenant-crucial for legal privilege and client confidentiality.

Enterprise Compliance

We implemented rigid role-based access controls (RBAC), Azure Key Vault encryption for all credentials, and end-to-end audit logs to maintain a defensible compliance posture.

Value Delivered

50%

Faster Research

Complex legal research cycles that took days now take hours or seconds, accelerating overall case preparation.

30%

Throughput Boost

Automated Q&A and summaries have increased matter throughput by almost a third.

6

Month ROI

The implementation paid for itself in just six months through cost savings and higher billable hour capacity.

100%

Defensible Output

Secure, auditable interactions curb data leakage risks while providing consistent outputs aligned with legal standards.

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