Privacy Statement

Last Updated: 15 January 2026

Recusant Pty Ltd (ABN 13658797632) ("we", "us", "our") is committed to protecting your privacy and complying with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This Privacy Statement explains how we collect, use, disclose, and safeguard your personal information.

1. Information We Collect

We may collect the following types of personal information:

• Contact details (name, email address, phone number, business address)
• Professional information (job title, company name, industry)
• Information you provide through forms, correspondence, or meetings
• Technical information (IP address, browser type, device information)
• Website usage data through cookies and analytics

2. How We Collect Information

We collect personal information through:

• Direct interactions (contact forms, email, phone calls, meetings)
• Website usage (cookies, analytics tools, server logs)
• Business networking events and professional platforms (LinkedIn)
• Publicly available sources (company websites, professional directories)

3. How We Use Your Information

We use your personal information to:

• Provide and deliver our consulting services
• Respond to inquiries and communicate with you
• Send relevant information about our services and industry insights
• Improve our website and services
• Comply with legal obligations
• Manage client relationships and project delivery

4. Disclosure of Information

We may disclose your personal information to:

• Service providers who assist us in operating our business (hosting, analytics, CRM)
• Professional advisors (lawyers, accountants, auditors)
• Government agencies and regulators when required by law
• Third parties with your consent or as directed by you

We do not sell your personal information to third parties.

5. Data Security

We implement reasonable security measures to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Statement, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer required, we will securely delete or de-identify it.

7. Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information that we hold
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Opt-out of marketing communications
• Make a complaint about our handling of your personal information

8. Cookies and Analytics

Our website uses cookies and similar technologies to enhance your experience and analyse website traffic. You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated statement on our website with a revised "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Statement, wish to exercise your privacy rights, or make a complaint, please contact us:

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.

12. Complaints

If you are not satisfied with our response to your privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC):