Our Approach
A pragmatic Build → Execute → Run methodology that balances governance, compliance, user adoption, and strategic value
Delivering from Concept through Build → Execute → Run
At Recusant, we deliver information management and digital transformation projects end to end-strategic roadmaps, new platforms, AI tools, and systems integration-using a toolkit of practices, standards, and principles tailored to each engagement. With all the skills in-house, we partner with our clients across the Build, Execute and Run phases, ensuring solutions that are practical, sustainable, and aligned with your operational context.
Our Guiding Principles
Core principles that ensure our solutions are practical, sustainable, and fit-for-purpose
Partnership through Co-Design
We work as an extension of your team, not as external consultants. All frameworks and solutions are developed through collaborative workshops to ensure they are practical, owned by the business, and aligned with your operational context.
Business-Led, Human-Centred Design
We design solutions for people. Every technical decision is made with the end-user experience in mind to promote intuitive adoption, minimise friction, and ensure productivity. Technology serves as the enabler for business-defined governance.
Pragmatism over Dogma
We apply industry best practices pragmatically. Our goal is to create a lightweight, effective framework that addresses your specific risks and operational needs. "The right governance" is our mantra.
Configuration over Customisation
We leverage the full native power of technology platforms like Microsoft 365 and Purview, prioritising out-of-the-box configuration to ensure a sustainable, supportable, and evergreen solution.
Security by Design
Security and compliance are not afterthoughts; they are foundational to our architectural approach. We design governance frameworks from the ground up to protect your information assets.
Our Methodology
Combining industry-leading frameworks for exceptional results
Human-Centred Design
Our commitment to HCD means every decision-from permissions models to labelling policies-is made to enhance the end-user experience, driving adoption and productivity.
Agile Development
Technical work is managed in two-week sprints with iterative development, regular stakeholder showcases, and flexibility to adapt based on real-world feedback.
PRINCE2 Governance
We utilise PRINCE2 Project Management methodology for disciplined governance, transparency, and predictable delivery, seamlessly integrated with agile execution.
Our Phased Delivery Approach
Three distinct but interconnected phases that bring Build → Execute → Run to life in your organisation
Discover & Architect
Months 1-3
Key Activities:
- →Comprehensive current-state analysis
- →Stakeholder engagement and requirements mapping
- →Co-design future-state IM Framework
- →Technical architecture design
OUTCOME
Clear blueprint with detailed project plan and future-state architecture
Build & Implement
Months 4-9
Key Activities:
- →Co-design workshops for policies and standards
- →Technical sprints to configure M365 platform
- →Training materials development
- →Digitalisation and data remediation roadmaps
OUTCOME
Configured technical environment aligned to IM Framework with complete documentation
Transition & Handover
Months 10-12
Key Activities:
- →Training module deployment
- →Process pilots with operational teams
- →Knowledge transfer sessions
- →Governance body establishment
OUTCOME
Successful transition to business-as-usual with trained teams and comprehensive documentation
Ready to Transform Your Information Landscape?
Let's discuss how our approach can help you achieve your strategic objectives